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WDA Services

We implement CRM and automate business processes

We bring order to enquiries, sales and teamwork. We configure CRM, unify communication channels, connect services and eliminate manual operations.

Get a free audit Choose a service

You can start with one process and gradually build a unified system.

Choose a service area
CRM implementation Sales automation Messengers in one window Online booking Process automation Integrations Business process audit CRM audit Support and development
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Choose the task to solve first

You do not have to automate everything at once. Start where the business is losing the most time or enquiries, then connect other processes as the system develops.

01 / System foundation

Bring order to enquiries and sales

We create a clear process for working with customers—from first contact and deal management to team tasks and management reporting.

01

CRM implementation

We configure CRM for the company's real processes: enquiries, clients, deals, tasks, employee roles, and reports for management.

Unified client databaseInteraction historyDeal control
More about CRM implementation
02

Sales automation

We build a transparent sales pipeline, distribute enquiries, set tasks, monitor deadlines, and analyze manager performance.

Sales pipelineAutomated tasksTeam performance
Automate sales
02 / Customer Communications

Consolidate Enquiries in One Workspace

Clients can write from various channels and book at their convenience. The team works in a unified system without losing enquiries.

03

Messengers in one window

We integrate WhatsApp, Instagram, Telegram, and other channels within CRM so managers respond faster and preserve the full chat history.

WhatsAppInstagramTelegramUnified Communication History
Connect Messengers
04

Online booking

We set up client booking, staff schedules, calendars, notifications, and load control without manual time coordination in chats.

SchedulesCalendarsRemindersLoad Control
Set Up Online Booking
03 / Operational Processes

Eliminate Manual Work and Connect Disparate Systems

We automate repetitive actions and create a unified digital loop instead of spreadsheets, manual data transfer, and separate services.

05

Business Process Automation

We eliminate Excel chaos, repetitive operations, and manual tasks. We set up scenarios that help the team work faster and more accurately.

Automated workflowsLess Manual WorkProcess Control
Automate Processes
06

Integrations

We connect CRM with the website, telephony, forms, payments, accounting systems, and internal company services.

WebsiteTelephonyPaymentsAccounting Systems
Discuss Integrations
04 / Control and Development

Start with a Diagnosis and Develop the System Step by Step

If it is unclear which area to automate first, we conduct an audit. After launch, we continue to develop the system alongside your business.

07

Business process audit

We analyze the company's work as a whole: processes, people, and approvals. We find bottlenecks and prepare an optimization and automation plan.

Process MapBottlenecksRoadmap
Process audit
08

CRM and Process Audit

We find lost enquiries, weak spots in the sales pipeline, and manual operations that should be automated first.

Problem MapPrioritiesImplementation Plan
Get an audit
09

Support and development

We support the system after launch, train staff, and add new scenarios as company processes change.

SupportTeam TrainingNew Scenarios
Learn About Support
Comprehensive Implementation

Individual services become one connected system

You can start with CRM, messenger integration, or sales automation. As the business grows, we connect the remaining processes into one manageable workflow.

1Enquiry ChannelsAll enquiries enter the system automatically.
WhatsAppInstagramTelegramWebsiteCalls
2CRM and Client DatabaseUnified client database and communication history.
ContactsDealsCommunication HistoryEnquiry sources
3Team WorkflowManagers work by clear rules.
Sales pipelinesTasksNotificationsDeadline Control
4Operational ProcessesRoutine operations are automated.
Online bookingPaymentsDocumentsAccounting Systems
5Management AnalyticsManagement sees what is actually happening.
ReportsKPISLATeam Workload
Not sure where to start?

Select the situation that best matches yours.

We will identify the starting point that can deliver value fastest.

Enquiries are lost in chats.

Clients write via different channels, and managers cannot handle all enquiries in time.

We recommendMessengers in one window

Sales are hard to control.

The sales pipeline is unclear, workloads are hard to assess, and reporting is unreliable.

We recommendSales automation

CRM exists but is barely used.

The system does not match real processes, and employees continue to work manually.

We recommendCRM and Process Audit

Too many manual operations.

The team transfers data between spreadsheets and services, creating tasks and reports manually.

We recommendBusiness Process Automation

Clients book via messaging.

Administrators manually coordinate times, while clients wait for a response and forget about the visit.

We recommendOnline booking

Services are not connected.

The website, telephony, CRM, forms, and payments work separately, requiring manual data transfer.

We recommendIntegrations
How We Work

We launch the system step-by-step and without unnecessary complexity.

First, we solve the most important task, then develop the system together with the business.

1

Audit

We analyze enquiries, sales, communications, and manual operations.

2

Priorities

We identify which changes can deliver value first.

3

Design

We select the CRM, integrations, and automation scenarios.

4

Launch

We configure the system, migrate data, and train your team.

5

Development

We analyze results and add new capabilities.

Implementation experience

Automation for businesses with very different processes

Tourism

Sales automation for a travel agency in Dubai

CRM, WhatsApp, Instagram, tour calculator, Stripe, and booking synchronization.

View case
Automotive business

Digital ecosystem for an auto shop and service station

Landing pages, CRM, telephony, and inventory management in a single system.

Case study in preparation
Logistics

Automation of logistics processes

Enquiries, routes, documents, and operational control in one digital loop.

Case study in preparation
Manufacturing

Automation of a window factory

Sales, production, accounting, and management analytics in one system.

Case study in preparation
FAQ

Frequently asked questions about business automation

We start with an audit of current processes. We identify where enquiries are lost, which operations take the most time, and which area should be automated first.
No. It is often more sensible to start with one area: CRM, messengers, online booking, or sales automation. Other capabilities can be connected gradually.
Yes. We conduct an audit, find weak points, and propose an improvement plan: sales pipelines, automations, integrations, reporting, and team training.
Yes. We unify main communication channels within the CRM so managers can respond to clients faster, and the conversation history is saved in one place.
No. We select a solution based on real processes, tasks, and business scale. If needed, we configure an off-the-shelf CRM, link multiple systems, or develop additional modules.
A basic launch can take as little as 7 days. The exact timeline depends on the number of processes, employees, channels, and integrations. Complex projects are launched in stages.
Free audit

Let's determine what to automate in your business first

We will review your current processes, identify the main points of loss, and propose a clear implementation plan.

Get a free audit

No obligations. We will show priorities and an approximate plan, even if you decide to implement it yourself.

Submit an enquiry for an audit

We will get in touch, clarify details, and propose a plan.

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We will get in touch with you and clarify the project details.