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System development:on track

CRM LaunchSystem implemented and workingLaunched
New scenarioAutomatic reminder for repeat purchaseDeveloping
Integration controlWe check data exchangeattention
Integration with warehousePlanned for next monthScheduled
Support and development

CRM evolves with your business

We support the system after launch, train the team, control integrations and add new scenarios as the company grows.

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ConsultationsModificationsTrainingIntegration control
Why the system does not stand still

Launch is the beginning, not the end

Business grows

New products, departments and processes appear — the system must keep up.

The team changes

New employees need training, and permissions and roles must be updated.

Services are updated

Channels and integrations change — they need to be kept operational.

New ideas emerge

The team sees what else can be automated — it should be implemented.

Development roadmap

How the system evolves over time

Filter by status — we show what is already working, what is developing, what needs attention, and what is planned. This is an example of a support roadmap.

Basic CRM and sales pipeline

Launched

The system is implemented, the team is working, and enquiries are being recorded.

Messengers in one window

Launched

WhatsApp, Instagram, and Telegram are connected and working stably.

Sales automation

Developing

We configure enquiry distribution, SLA, and re-engagement scenarios.

Reports for management

Developing

We add new metrics to dashboards upon the team's request.

Telephony integration

requires attention

The service was updated — we check and adapt the exchange settings.

Integration with warehouse

Scheduled

Synchronization of stock and orders is planned for the next stage.

Online booking and payment

Scheduled

We will add client booking and payment acceptance directly from the card.

What is included in support

Support directions

Consultations

We answer the team's questions and help them use the system more effectively.

Modifications

We add fields, sales pipelines, automations, and reports as tasks arise.

Training

We train new employees and help them master new capabilities.

Integration control

We monitor data exchange and respond promptly to failures.

Automation development

We propose new scenarios that save the team's time.

Regular reviews

We periodically check how the system works and propose improvements.

How we handle requests

From idea to implementation

1

Request

You describe the task or idea in a convenient way.

2

Assessment

We assess the volume, timeline, and effect of the change.

3

Priority

We agree on what to do first.

4

Implementation

We configure and test the change in the system.

5

Verification

We show the result and refine if necessary.

What we develop first

Where the system usually grows

Process automationnew scenarios Integrationsnew systems and services CRM auditperiodic review
FAQ

Support Questions

Business changes: new processes, employees, and tasks emerge. Support adapts the system to these changes and develops automation so that the CRM remains useful.
You submit a request, we assess it, agree on priority and deadlines, then implement and verify the results with you.
Yes. We conduct training for new employees and help the team master new system capabilities.
We choose the format based on your business: one-time consultations and modifications, or regular support with a system development plan.
Support and development

We help the system grow with your business

We will discuss the support format, assess the current state of the system, and propose a development plan.

Discuss support

Support Enquiry

We will contact you and clarify details.

Get a consultation

Enquiry sent

We will get in touch with you and clarify the project details.