Sales pipelineSLA active

Marat · enquiryWhatsApp
New
Qual.
Invoice
Success
Manager assigned SLA 00:42 Reminder
Sales automation

Sales under control at every stage

We configure CRM for the sales department: pipeline stages, tasks, enquiry distribution and analytics, so managers work systematically and management sees the real sales picture.

Sales pipeline and stagesEnquiry distributionSLA and KPIReports
Where sales are lost

There are enquiries, but fewer sales than possible

Slow response

A customer sends a message, but the manager replies an hour later — and the enquiry goes to a competitor.

Enquiries without an owner

It is unclear who manages the client, and enquiries get stuck between managers.

No follow-ups

After the first "I'll think about it," the client is forgotten: there are no tasks or reminders.

Manager is "blind"

There is no clear sales pipeline and reasons for rejection — decisions are made based on feelings.

Uneven workload

Some managers are overwhelmed with enquiries, while others are idle.

Reports from spreadsheets

Data is compiled manually and does not reflect the real sales picture.

Enquiry path in the sales department

See what happens to different types of enquiries

Select a scenario — we will show how the system moves the enquiry through the sales pipeline and what actions it performs automatically.

1New
L
Lead
2Qualification
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Lead
3Negotiations
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Lead
4Invoice
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Lead
5Success
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Lead
What we configure

A sales system, not a set of chats

Transparent sales pipeline

Stages for your sales process, mandatory fields and reasons for rejection.

Enquiry distribution

By queue, workload, source or product — without lost enquiries.

Tasks and reminders

The system itself sets tasks for follow-ups and does not let you forget about the client.

SLA and deadline control

We control response time and highlight overdue enquiries.

KPI and reports

Conversion, sources, workload and manager results in real time.

Scripts and templates

Quick replies and message templates so managers save time.

How we implement

From diagnosis to managed sales

1

Sales audit

We listen to calls, review correspondence and the current sales pipeline.

2

Sales pipeline design

We design stages, distribution rules and SLA.

3

Automation

We configure tasks, notifications and work scenarios.

4

Reporting

We assemble dashboards for managers and the head of sales.

5

Training

We implement work regulations and train the team.

FAQ

Questions about sales automation

We set up rules: by turn, by workload, by source or product. The enquiry automatically goes to the responsible person with a task and response deadline.
SLA is the control of response time to an enquiry. The system tracks how long it takes for a manager to respond and highlights overdue enquiries so clients don't leave due to silence.
Sales pipeline by stages, conversion, enquiry sources, workload and manager results, reasons for rejection and sales dynamics — all in one dashboard.
Not necessarily. Often it is enough to correctly configure the existing system. If there is no CRM, we will select and implement one suitable for your sales processes.
Sales automation

We will bring order to enquiries and the sales pipeline

We will conduct a sales department audit, find where clients are lost, and propose an automation plan.

Sales audit enquiry

We will contact you and clarify details.

Get an audit

Enquiry sent

We will get in touch with you and clarify the project details.