Integrations

We connect systems so you do not have to transfer data manually

We configure integrations between CRM, website, communication channels, telephony, payments, and internal systems.

Website and formsTelephonyPaymentsAccounting Systems
CRMCenter
Website and forms Telephony Messengers Payments Accounting Analytics
Systems don't get along

When each program lives on its own

Double data entry

The same data is entered separately into the website, CRM, and accounting system.

Enquiries are lost

Form submissions and calls do not reach the CRM, and some enquiries simply disappear.

No single view

To check a client's status, you need to open three different programs.

Discrepancies and errors

Data in the systems do not match, and it is unclear which version to trust.

Manual exports

Reports are compiled by exporting and copying data between systems.

Calls outside the system

Call history is not linked to clients and gets lost.

Ecosystem of integrations

CRM at the center, other systems around it

Hover over or touch a system to see what data it sends to the CRM and back.

CenterCRM
Website and forms — enquiries from forms and orders immediately create contacts and deals in the CRM.
Examples of data exchange

What happens automatically

We integrate CRM with the website, telephony, 1C and messaging apps — data is transferred between systems without manual transfer.

Website → CRM

A form enquiry instantly becomes a deal with source and responsible person.

Telephony → CRM

A call creates or finds a card, and the call recording is saved.

Payment → deal

Payment changes the deal status and is recorded without manager involvement.

Accounting and 1C ↔ CRM

Products, stock levels, and documents are synchronized between the CRM and accounting system, for example 1C.

Messaging apps → CRM

Correspondence from all channels is linked to the client in one window.

CRM → analytics

Data is exported to dashboards and BI services for management.

When no ready-made solution exists

Custom modules and reliability control

Integration development

If no standard connection exists, we configure data exchange via API or intermediate services.

Custom modules

We develop modules tailored to specific company tasks and processes.

Monitoring and reliability

We monitor data exchange and notify about failures to prevent any loss.

How we connect

Integration stages

1

System audit

We map systems and determine what data should be sent where.

2

Exchange scheme

We design data flows and synchronization rules.

3

Connection

We configure integrations or develop missing components.

4

Testing

We verify data accuracy in real-world scenarios.

5

Monitoring

We enable exchange control and failure notifications.

FAQ

Questions about integrations

Websites and forms, telephony, messengers, payment services, accounting systems, and internal services. We select the integration method based on business needs.
We develop integration via API or intermediate services, or create a separate module for the specific task.
We configure data exchange monitoring and failure notifications to prevent data loss and resolve issues quickly.
We test data exchange in real scenarios before launch and implement gradually to avoid disrupting existing systems.
Integrations

We connect your systems into a single network

We will audit systems, draw a data exchange scheme, and propose an integration plan.

Integration enquiry

We will contact you to clarify the systems.

Get an audit

Enquiry sent

We will get in touch with you and clarify the project details.