Messengers in one window

All client messages in one workspace

We unify WhatsApp, Instagram, Telegram, and other channels within CRM so the team responds faster and enquiries are not lost in correspondence.

WhatsAppInstagramTelegramWebsite and telephony
WhatsApp Instagram Telegram Website
Unified inbox for all channels4 channels
MaratCan I book for tomorrow?now
AigerimHello! Are there any slots available?1 min
DaniyarHow much does implementation cost?4 min
Familiar?

What happens without a unified inbox?

Channels in different apps

Managers switch between WhatsApp, Instagram, and Telegram and lose messages.

Delayed responses

By the time a manager notices a new message, the client has already moved to a competitor.

Chats on personal phones

The history stays with the employee and leaves with them.

Duplicate responses

Two managers write to one client because they don't see who has already replied.

No channel analytics

It is unclear where more clients come from and where responses are faster.

Enquiry ≠ Deal

Enquiries do not become customer cards, so sales are lost.

Unified center for enquiries

Connect channels — watch the unified inbox fill up

Turn channels on and off on the left — all messages are collected in a common feed with source, client, and responsible person.

Inbox · CRM3
What is included

Not just a chat — a work tool

CRM integration with WhatsApp, Instagram and Telegram brings every conversation into the customer card. You can extend these channels with CRM integrations with the website, telephony and other services.

Unified inbox

All channels in one CRM interface — without switching between applications.

Enquiry distribution

Messages go to the right manager with a task and response deadline.

Client history

Correspondence from all channels is collected in one card and is not lost.

Templates and quick replies

Ready-made messages speed up responses and maintain a consistent tone.

Quality control

You can see response time, missed dialogues, and manager workload.

Channel analytics

It is clear which channel brings more clients and enquiries.

How we connect

Launch in a few steps

1

Channels

We identify the channels your business uses and where clients write.

2

Connection

We integrate WhatsApp, Instagram, Telegram, and other channels into the CRM.

3

Routing

We set up the distribution of enquiries and responsible managers.

4

Templates

We prepare quick responses and communication scenarios.

5

Control

We set up reports on the speed and quality of responses.

FAQ

Questions about channel connection

WhatsApp, Instagram, Telegram, site chat and forms, telephony, and other channels. All messages go into one CRM window.
Yes. All correspondence from all channels is linked to the client card, and history is not lost when a manager changes.
Yes. Enquiries are distributed among managers, the responsible person and dialogue status are visible, and duplicate responses are excluded.
We use available methods for connecting channels to the CRM and select an option suitable for your business tasks and enquiry volume.
Messengers in one window

Gather all channels into one workspace

We will show how to combine WhatsApp, Instagram, and Telegram within the CRM so that the team responds faster.

Enquiry for connection

We will contact you and clarify details.

Get an audit

Enquiry sent

We will get in touch with you and clarify the project details.