We implement a CRM that the team actually uses
We configure the system for real business processes, not forcing employees to adapt to a complex program.
Signs that the business needs a system
The WDA team implements CRM in Almaty and across Kazakhstan. If you already have a system but it creates chaos instead of order, you usually need an audit and configuration of the existing CRM.
Clients scattered across different channels
Contacts are stored in phones, chats, and spreadsheets, with no single unified database.
Enquiries are forgotten
Managers fail to follow up in time, and some enquiries are lost.
No clear sales pipeline
Management cannot see which stage deals are at or where customers are lost.
Chaos in tasks
Agreements are kept in minds and sticky notes, not in the system.
Employee departure = loss of database
Contacts and customer communication history leave with the manager.
Reports compiled manually
Numbers must be aggregated from spreadsheets and become outdated quickly.
Build your CRM workspace
Enable modules and watch how disparate operations form a unified workspace. We configure only what the business needs.
CRM Modules
Choose what should be in the system
Contacts — Unified client card with communication history
Full implementation cycle
Process analysis
We analyze how the business sells and communicates with clients, and design the CRM structure accordingly.
Configuring funnels and fields
We create sales stages, cards, mandatory fields, and automated tasks.
Data migration
We import contacts and deals from spreadsheets and old systems, cleaning duplicates.
Roles and access rights
We configure employee permissions: everyone sees only what is needed for work.
Reports for management
We build dashboards for sales, enquiry sources, and team workload.
Team Training
We conduct training and support the first weeks of operation to ensure system adoption.
Launch without stopping business operations
Audit and project planning
We analyze processes, define requirements, and design the CRM structure.
Configuration
We build sales pipelines, fields, automations, and employee roles.
Data migration
We import the client and deal database, verifying data accuracy.
Training
We show the team how to use the system for their actual tasks.
Support
We refine the system based on feedback during the first weeks after launch.
Expand the system further
CRM Implementation Questions
We will show how CRM works in your business
We will conduct a free process audit and propose a system structure tailored to your team's real tasks.
Enquiry sent
We will get in touch with you and clarify the project details.